Help Desks support States by providing contextual, reliable & timely responses to complement the information available on the portal.

Help Desks also update content on the NITI for States portal based on the synthesis of responses to queries from States.

States get access to experts in Leading Institutions

Scope of Help Desks

States can raise various requests based on their needs, for example:
  • Each help desk offers sector-specific FAQs and resources, compiled with the assistance of sector experts.
OUTPUT FORMAT

A resource kit of 15-30 best practices from various sources curated for the state

States can raise various requests based on their needs, for example:
  • Help Desks can assist users in understanding relevant government policies and acts for their sector, and recommend the policy documents for reference.
OUTPUT FORMAT

A policy grid document that summarises the key trends and captures differences across states ​

States can raise various requests based on their needs, for example:
  • Help Desks can provide sector-specific practices, case studies, and other relevant information as needed.
OUTPUT FORMAT

A policy guidance note that provides that summarises critical points on an issue ​​

States can raise various requests based on their needs, for example:
  • Help Desks can provide users various data sets available in the public domain that can aid in answering queries.
OUTPUT FORMAT

A M&E guidance note capturing best practice indicators along key key data sources ​​